Payment Request

This feature is ideal for businesses that invoice customers manually, provide services remotely, or need a fast way to collect payments without building an online checkout.

How Payment Request works

Create a payment request from your PayFast Dashboard
Enter the customer’s details and payment amount
PayFast sends the customer an email containing a secure payment link
The customer clicks the link and completes payment online
You receive confirmation once payment is successful

Funds are processed securely and settled to your PayFast account according to your payout schedule.

Benefits

No website required
Accept online payments even if your business operates offline or through messaging platforms.

Fast payment collection
Send requests instantly and receive payments without waiting for bank transfers.

Professional customer experience
Customers receive a secure payment page with clear payment instructions.

Reduced administrative effort
No need to manually reconcile payments or chase outstanding invoices.

Typical use cases

Payment Request is ideal for businesses that:

Provide services rather than selling through an online store
Send invoices or quotes via email
Operate through social media or messaging platforms
Need to collect payments remotely
Want a simple alternative to EFT or cash payments

Customer experience

Customers receive an email with a secure payment link. After clicking the link, they can complete payment using supported payment methods.

Once payment is complete, both you and the customer receive confirmation.

Important considerations

Ensure the customer’s email address is correct before sending the request
Clearly describe the goods or services being paid for
Monitor payment status through your PayFast Dashboard

When to use Payment Request

Choose Payment Request if you:

Don’t have a website or online store
Need to collect payments for services or invoices
Want a simple, secure way to accept payments remotely
Require a quick payment solution without integration

Related features

Pay Now Buttons (for website-based payments)
Onsite Payments (for integrated checkout experiences)
Subscriptions (for recurring billing)