PayFast Help Centre
If you cannot find the information you need in this documentation, the PayFast Knowledge Base provides detailed answers to common questions, troubleshooting guides, and operational support topics.
The knowledge base covers a wide range of topics for both merchants and developers, including:
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Account setup and onboarding
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Payment processing and transaction management
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Recurring billing and subscriptions
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Plugin configuration
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Troubleshooting payment issues
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Security and compliance
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Operational best practices
Access the Knowledge Base
You can browse the full PayFast Knowledge Base here.
The knowledge base is regularly updated by the PayFast support team and contains step-by-step guides, FAQs, and troubleshooting articles.
When to Use the Knowledge Base
Use the Knowledge Base if you need help with:
• Merchant dashboard configuration
• Plugin setup and ecommerce integrations
• Payment troubleshooting
• Account and operational questions
• General PayFast platform guidance
Developer Documentation
If you are integrating with PayFast APIs or implementing payment flows, please refer to the Developer Documentation sections for:
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Integration guides
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API references
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Security and signature generation
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Webhooks and notifications
Updated about 1 month ago