The knowledge base covers a wide range of topics for both merchants and developers, including:

Account setup and onboarding
Payment processing and transaction management
Recurring billing and subscriptions
Plugin configuration
Troubleshooting payment issues
Security and compliance
Operational best practices

Access the Knowledge Base

You can browse the full PayFast Knowledge Base here.

The knowledge base is regularly updated by the PayFast support team and contains step-by-step guides, FAQs, and troubleshooting articles.

When to Use the Knowledge Base

Use the Knowledge Base if you need help with:

• Merchant dashboard configuration
• Plugin setup and ecommerce integrations
• Payment troubleshooting
• Account and operational questions
• General PayFast platform guidance

Developer Documentation

If you are integrating with PayFast APIs or implementing payment flows, please refer to the Developer Documentation sections for:

Integration guides
API references
Security and signature generation
Webhooks and notifications